Jewelry Care Guide

Fine jewelry is durable but not indestructible. A little care keeps a piece looking the way it did the day it arrived.

Everyday habits

• Put jewelry on last, after perfume, hairspray, sunscreen and moisturiser.
• Take it off first — before you sleep, exercise, swim, garden or cook.
• Keep chlorine and bleach away from gold; both attack the alloys and can make a chain snap.
• Store pieces separately in soft pouches. Diamonds scratch gold, and they scratch each other.

Cleaning at home

1. Soak for 20 minutes in warm water with two drops of mild dish soap.
2. Brush gently behind the stones with a soft baby toothbrush — that is where oils and skin cream collect and dull the sparkle.
3. Rinse in clean water and pat dry with a lint-free cloth. Let it air-dry fully before storing.

Never use toothpaste, baking soda or ultrasonic cleaners at home. They are abrasive enough to scratch gold and can loosen a setting.

By material

Material	Care
18K and 22K gold	Soap and water; polish with a jeweler's cloth. Avoid chlorine.
White gold (rhodium plated)	Plating wears over 12–24 months of daily wear. We re-plate free in the first year.
Platinum	Develops a soft patina with wear. We restore the original polish on request.
Diamonds (natural and lab-grown)	Identical care — both are carbon at 10 on the Mohs scale.
Emeralds, opals and pearls	Porous and soft. Wipe with a dry cloth only; never soak.

Bring it in once a year

Send any piece back to us annually and we will check the setting, tighten the prongs, clean it professionally and re-polish it. This service is free for the life of the piece, and it is the single best way to avoid losing a stone.

If a stone comes loose

Stop wearing the piece immediately and contact us. A prong caught on fabric is a ten-minute repair; a stone lost on the street is not.